Refund policy

At ARSASHOP, we want you to be satisfied with your purchase. If you are not happy with your order, you may request a return or refund within 30 days of receiving your product.

Eligibility for Return

  • Items must be unused and in original condition
  • Items must be in original packaging
  • Proof of purchase is required
  • Customers are responsible for return shipping costs.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.

Refund Process

Once your return is approved and received, your refund will be processed to your original payment method. Processing time may vary depending on your bank or payment provider.

Non-Refundable Items

  • Gift cards
  • Digital products (if any)
  • Items damaged due to misuse

Contact: arsashop122@gmail.com